Reflection and Resilience is a programme that is focused on you. We explore how resilient you are, the benefits of building your resilience and tools to improve your personal practice.
This course will provide an insight into the importance of resilience and help you create a tool kit which you can draw on when you need to support yourself after a call. We explore the definition of resilience; how this can be assessed and the positive benefits for the individual, and organisation.
Our courses are available for individual attendance or we can deliver a bespoke course for your team.
If you are interested in helpline skills training in London and online, contact us at Authentic Responses to find out more about Reflection and Resilience.