
Protect Your Wellbeing: Understand and Manage Vicarious Trauma
Responding to emotionally intense and distressing contacts can take a toll—impacting social behaviours, emotional wellbeing, physical health, and cognitive functioning.
Our CPD-accredited Vicarious Trauma course provides an interactive, insightful approach to understanding and managing these effects. You will explore the differences between vicarious trauma, compassion fatigue, and burnout, and learn how the nature of helpline calls can create risk.
Through practical exercises, you will identify signs and symptoms, discover tools for measurement, and create a personalised self-care toolkit to mitigate the impact of vicarious trauma.
Learning Outcomes
Understand the Risks
Explore vicarious trauma, compassion fatigue, and burnout.
Recognise the Signs
Identify symptoms and triggers early.
Measure & Manage
Tools to assess impact and strategies to reduce risk.
Build Your Toolkit
Practical self-care techniques for long-term resilience.
Ready to protect your wellbeing and support your team?
Explore our training to build resilience, manage stress, and safeguard your wellbeing and that of your team.


