The most authentic responses to listening happen because we have been affected by what we’ve heard, not because we are assigned to prove that we have listened.
So, today’s challenge is a simple one. Let’s use what we notice about our own responses to inform our interactions.
Here’s your checklist
??Did I use my active listening skills?
?Did I ask open questions?
?? Did I use appropriate probing questions?
? Was I attuned to, and did I reflect the person’s feelings?
?Did I seek clarification?
?? Did I paraphrase?
?? Were my responses empathic?