Listening Post

Insights, observations and news from within the helpline and voluntary sector.

Insights, observations and news from within the helpline and voluntary sector.


 

Create your own self care plan

An effective self-care plan should be tailored to your life and your needs. It needs to be something created by you, for you.  more  

Marketing ploy or reality?

The first month of the new year can be positive, exciting or challenging and sad. It really does depend on what is happening for you.   more  

Consider your response

It can be helpful to consider your responses before you commence on a service. Callers can often ask questions that may cross a boundary.   more  

Happy New Year

Here we go again...another year and perhaps another new start? I'm a big fan of New Years....love the festive feel, the idea we can start afresh even if we carry on doing all the b...  more