Team Resilience Training
Team resilience training is essential for anyone working with vulnerable clients, especially in fast-paced environments in London.
Training for Those Supporting
​Vulnerable Clients
At Authentic Responses, we know that providing support to others can be both rewarding and challenging. Ongoing exposure to emotionally charged situations can lead to compassion fatigue and impact our wellbeing.
Building resilience is not just about bouncing back from setbacks, but about equipping ourselves to cope with daily pressures, maintain clear judgement, and continue offering empathetic help. The focus of our helpline skills training is on strengthening your resilience so you can thrive personally and professionally.
Courses Provided by Authentic Responses
We deliver team resilience training in London through specialised courses designed for the demands of helpline, healthcare, and voluntary sector teams. Authentic Responses offers practical, evidence-based courses including:
Reflection and Resilience explores how to cultivate personal strength and develop effective responses after demanding encounters, helping you recover and grow with confidence.
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Vicarious Trauma is focused on recognising and managing the impact of repeated exposure to distress, so you can support others without sacrificing your own wellbeing. Both courses are available online or face-to-face in London, and can be booked for individuals or teams.
Both courses can be delivered online or face-to-face, and can be amended for individual or team bookings.
Reflection and Resilience Course
Strengthen Your Resilience: Build Tools to Support Your Wellbeing
Discover how team resilience training with Authentic Responses empowers you to reflect, reset, and remain effective, even after the hardest days. This programme goes beyond theory, focusing on practical strategies you can apply straight away, whether you are in London or connecting with us online.
Vicarious Trauma Course
Managing Emotional Demands in Helping Professions
Those who work with vulnerable people often absorb others' distress. Our Vicarious Trauma course from Authentic Responses is designed for teams in London seeking realistic, grounded support for safeguarding their own mental health while continuing to help others.
Ready to Build Resilience Together?
Transform your team's approach to wellbeing with Authentic Responses. Book your team resilience training in London today or request a specialised group session to suit your needs. Call us on 07973 738787, email priya@authenticresponses.co.uk, or get in touch here to secure your place.
Frequently Asked Questions
What is team resilience training and why is it important?
Team resilience training equips professionals with skills to recover from stress, maintain empathy, and provide effective support, especially when working with vulnerable clients.
What courses does Authentic Responses offer in London?
Authentic Responses offers the Reflection and Resilience course and the Vicarious Trauma course, both available online or face-to-face in London.
Who should attend resilience training courses?
These courses are ideal for helpline staff, healthcare professionals, volunteers, and anyone regularly responding to distressing calls, emails, or webchats.
Are the resilience training courses CPD accredited?
Yes, the Reflection and Resilience course is CPD accredited, allowing participants to earn recognised professional development credits.
How can I book resilience training for my team in London?
You can book by calling 07973738787, emailing priya@authenticresponses.co.uk, or using the contact form on the website.
What topics are covered in the Reflection and Resilience course?
Topics include understanding resilience, self-assessment, developing practical tools for wellbeing, and strategies to cope and recover from challenging situations.
