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Respond with Confidence

Suicide Prevention Courses from Authentic Responses focus on equipping helpline workers, healthcare staff, and those in the voluntary sector with the confidence and skills to handle sensitive and confidential situations.

By breaking the silence and reducing stigma, our training fosters a supportive environment, encouraging open dialogue and early intervention for those at risk

Confidence in Having Suicide Prevention Conversations Is Key

  • Individuals trained to spot warning signs and ask directly are more likely to intervene early, breaking harmful silences.
  • Training encourages empathy, clarity, and reducing stigma, making it easier for someone in crisis to feel seen and supported.

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What Our Training Provides

Stigma Reduction

We help normalise conversations around suicide, creating safer spaces for open discussion and reducing the sense of isolation experienced by those at risk.

Skill Development

Our courses teach participants to recognise warning signs, ask sensitive questions, and listen with empathy and care,essential skills for effective suicide prevention.

Cultural Shift

Authentic Responses promotes a supportive organisational culture where seeking help is encouraged, enabling teams to respond with unity and compassion to individuals in crisis.

 

 

 

 

 

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Beyond Blue Course

Support Vulnerable Individuals with Practical, Empathetic Training

Our Beyond Blue Suicide Prevention Course is designed for anyone interacting with vulnerable people, helpline workers, legal professionals, and more, who wish to make a real difference.

Book This Course     Find Out More

 

 

Ready to Build Confidence? Book a Suicide Prevention Course

Support your organisation and empower your team with suicide prevention training from Authentic Responses. Equip yourself or your staff with practical, confidential skills to truly make a difference. Book your training today or request a custom session for your team. Give us a call on 07973 738787 for more information.

 

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Our Area of Expertise

Our Authentic Responses team specialises in training those responding to confidential disclosures and challenging conversations.
We offer suicide prevention courses across many sectors:

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Helpline Services in
​the Voluntary Sector

We work closely with charities and helpline organisations across London and the UK, helping paid staff and volunteers support callers in crisis with empathy and confidence.

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Law Firms

Legal professionals regularly witness stress and hardship in clients. We provide tailored training to solicitors and barristers, such as those at Irwin Mitchell Solicitors LLP, to equip them for difficult, confidential conversations about suicide and mental wellbeing.

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Insurance and Financial Services

Our experience covers training teams in insurance and finance, supporting them to respond sensitively to clients experiencing vulnerability and distress. Suicide prevention skills ensure these teams act with professionalism and compassion.

 

 

 

 

 

How We Collaborate With You

Our process is collaborative and effective:

1. Discovery

We assess your organisation's needs, policies, and communication challenges.

2. Custom Design

We align our helpline skill training modules closely with your procedures and culture.

3. Delivery

 Engaging, interactive training is provided to your support and client-facing teams.

4. Implementation

 We embed best-practice escalation, robust documentation, and ongoing wellbeing support.

5. Review

We monitor outcomes and update guidance to sustain long-term improvements.

 

 

 

 

 

Working with Priya from the outset was, genuinely, a really positive experience. They were incredibly attentive and empathetic in understanding our needs, especially given the sensitive nature of the topic. Their approach was collaborative and well organised, which made the process of setting up training for our cohort of over 400 solicitors smooth and efficient.

The training itself was outstanding. It was delivered with compassion, clarity, and a deep understanding of the subject matter. What stood out most was the way the facilitators created a safe and respectful space for open discussion, allowing participants to engage meaningfully. The balance between informative content and emotional support was handled exceptionally well. They adapted to feedback, even at short notice, keeping our training relevant throughout our roadshow.

Irwin Mitchell Solicitors LLP, Course: Beyond Blue

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